Issues & actions
Findings vs risks
A Finding records an observed deficiency. A Risk describes a possible harmful outcome. Link them, but keep them separate.
- In the app
- Project → Identify & Remediate → Findings and Risks
Findings
Example: two sampled decisions were made without the required human review.
- Create one with New Finding, import critical and high results with Import from Compliance Scan, or let a failed control test or evaluation raise one.
- Severity is Critical, High, Medium or Low. A reviewer can reclassify severity with a rationale.
- Status moves through Open, In review, In remediation, Resolved, Accepted risk and Closed. A finding can be resolved only once it has notes, evidence or a corrective action.
- Record the management response (Pending, Accepted, Challenged or Withdrawn) and use Create remediation to start a corrective action.
Risks
Example: unreliable human oversight may lead to inappropriate clinical decisions.
- The Risk Register scores each risk as likelihood × impact on 1–5 scales: 20 or more is Critical, 15 or more High, 8 or more Medium, otherwise Low. Risk Heatmap shows the spread.
- Record the mitigation and the residual likelihood and impact after it.
- Status is Open, Mitigating, Mitigated or Accepted Risk.
- Accept risk requires a justification and a future review date. To have the acceptance approved formally, use Request approval with the action Accept residual risk.
Last reviewed 2 October 2026
Next stepCorrective actionsA corrective action is the remediation plan that fixes a Finding. It closes only once the fix has been verified.