Plans & billing

Plans

• Starter: free, single user. It begins with a writable trial and becomes read-only when the trial ends.
• Professional: single user.
• Business and Enterprise: multi-user, with Access Control and project teams.
• Platinum: tailored terms arranged with our sales team through Contact sales.

Current prices and limits are shown on the Pricing page and in Plans & Pricing. Plan & Billing shows your usage against each limit.

Change your plan

• Plans only move up. Downgrades are not offered, including when you resubscribe after cancelling.
• An upgrade applies immediately. You pay a prorated amount for the rest of the current period.
• Switching from monthly to annual billing also applies immediately, with proration.
• To move from annual to monthly billing, use Contact sales in Plan & Billing and our team will arrange it.
• If a payment is past due, settle it before changing your plan.

Cancel or keep your subscription

Cancel subscription keeps full access until the end of the paid period. After that the workspace becomes read-only. Cancelling does not delete your company data. Until the period ends you can choose Keep subscription to undo the cancellation.

Read-only and limited access

• A banner reading Workspace is read-only appears when a Starter trial ends, a renewal payment fails, a subscription is cancelled, complimentary access ends, or a payment is still being confirmed. You can view everything but cannot make changes.
• During a payment grace period you keep full access and see a Payment needs attention banner.
• If payment setup is incomplete, only billing is available until payment is confirmed.
• Reaching a plan limit shows an upgrade prompt when you try to add another user, project or AI System.